Shipping Details

At Body Iron we don't only provide the best equipment but we also ship and deliver world wide.

Australia: General Shipping is handled by a combination of Aust Post, Northline, Allied Express and Hunters Express. Your tracking will be emailed to you.

Delivery Guidelines and Terms

1. Assistance for Heavy Goods: If any boxes weigh more than 25kg, assistance may be required to unload them. If you are unable to assist, please inform us prior to delivery so we can arrange a tail lift truck.

2. Business Deliveries: If delivering to a business, kindly provide the business name and operating hours to ensure successful delivery.

3. Accurate Details: It is the responsibility of the buyer to ensure all delivery and contact details are correct.

4. Tracking and Support: A tracking number will be provided to monitor the delivery status. If you need additional assistance, feel free to call or email us.

5. Estimated Delivery Time*: Once dispatched, the estimated delivery time (ETA) provided by our courier partners is 4 to 14 days. Please note this is only an estimate and may vary.

Retail Customers are subject to there own private shipping agreements.

GENERAL WARRANTY GUIDELINE:

Warranty commences on the date of purchase from Body Iron as marked on invoice.

Warranty claims in remote areas or outside metropolitan areas may incur a charge. Parts and labour outside the warranty coverage will be charged at a nominal rate, including freight.

Warranties do not cover ordinary wear and tear; user negligence, misuse or abuse, accident, fire, or malicious damage by a third person; alterations or modifications by a non authorised service technician.

For further details refer to the product details or contact us the manufacturer directly.

General Equipment Guide:

This is not an exhaustive list and many products carry additional manufactures warranty which can be found on individual product pages.

For any questions please contact our sales team.

Gym Equipment, is subject to wear and tear everyday, this is not covered under warranty.

Home Use - Light Commercial - Commercial

Home use items are designed for a home use environment. If our items don't have light commercial and/or commercial in the product description the item will be deemed a Home use item. You can still purchase the product for use in a light commercial or commercial environment but may not be covered under warranty and or liability insurance.

Light Commercial products are for Hotels, Resorts, Corporate Gyms and Personal training studios. Items can be used for home use environments also.

Commercial use items can be used for all gym environments. And can be used for Hotels, Resorts, Corporate Gyms, Personal training studios and full commercial gyms.

It is the responsibility of the purchaser to do their due diligence when purchasing any equipment to be suited to the environment it will be placed in. Purchasers are also responsible for any ongoing maintenance and checks required for equipment, to ensure they are in safe condition. 

USE OF PRODUCTS OUTSIDE OF THESE GUIDE LINES WILL VOID YOUR WARRANTY

Strength Equipment

Unless otherwise specified by the Manufacturer or on product page.

Frame:  Lifetime (against manufacturing defects). 5 Years
Warranty. 

Parts A: Springs, Weight Stacks, Guide Rods, Structural Moving Parts.  2 Years Warranty. 

Parts B: Cables, Pulleys, Pop Pins, Bearings, Rotary Bearings &
Rollers: 1 Year Warranty. 

Parts C: Upholstery, Foam Roller, Hand grips, & Attachments: 3 Months
Warranty. 

Parts D: Rubber or High-Density Polyethylene : Warranty does not
cover Rubber or High-Density Polyethylene protection on catchers or
spotter arms. As this is normal wear and tear.  Replacements can be purchased at a fraction of the cost of new ones. 

All above does not cover normal wear & tear, rust, cosmetic damage or
discoloration.

Weight Plates - Barbells -Dumbbells - Kettle Bells

1 Year Warranty

Medicine Balls - Slam Balls - Wall Balls - Power Bands - Accessories

6 Months

Boxing Equipment

1 Year Warranty

3 Months Frame Warranty Speedball Area & Speedball Swivel.

Warranty does not cover wrongful installation, normal wear and tear, misuse or modifications of any equipment. 

Note: The lifetime warranty does not cover Rubber or High-Density Polyethylene protection on catchers or spotter arms. As this is normal wear and tear.  Replacements can be purchased at fraction of the cost of new ones.

Warranty also does not cover using the incorrect barbell in the incorrect setting – i.e lower grade barbells used in heavy use commercial environments. Please ensure you purchase the correct barbell for the right application. Please discuss with any of our team if you have questions about this.