Shipping Details

Shipping: We offer fast and reliable shipping options for all orders within Australia. Once your order is placed, please allow 1-2 business days for processing. After processing, delivery times typically range from 2-9 business days depending on your location.

If you have any questions or need further assistance regarding shipping, please don't hesitate to contact our customer service team. We're here to help!

Change of Mind

At The Brow Technicians, we stand behind the quality of our makeup products. If you're not completely satisfied with your purchase, we offer a hassle-free return policy. Simply contact us within 30 days of receiving your order to initiate the return process. Please note that all returned items must be in their original condition, unused, and in the original packaging.

Faulty/defective

Additionally, we offer a warranty on all our makeup products against defects in materials and workmanship. If you experience any issues with your purchase due to manufacturing defects, please reach out to us, and we will happily assist you in resolving the matter. Your satisfaction is our top priority, and we strive to ensure that every purchase from The Brow Technicians meets your expectations.