Shipping Details

Delivery varies by location, please see the expected timeframe to receive your product below: Metro: 1-4 business days Regional: 1-6 business days No delivery to PO Box addresses or Parcel Lockers. If you are unavailable at the time of delivery re-delivery fees may apply.

We may provide a warranty against defects, and/or structural or other specific warranties, in respect of selected products only, for certain periods of time (e.g 1years) from the date of purchase from us.

These warranties will only apply to products purchased from us where the description of the product on our website (at the time the product is purchased) expressly states that such a warranty applies to that product. The terms and conditions (including the details, exclusions and instructions on how to make a warranty claim) that apply to these warranties are set out below.

This homeflex Warranty will only apply to a product purchased from us where the description of the product (at the time the product is purchased) expressly states that this homeflex Warranty applies to that product (Applicable Product). The homeflex Warranty will only apply for the period expressly stated on the website to apply to that Applicable Product, with the warranty period to commence from the date of purchase of the Applicable Product from us.

Where we agree to your warranty claim, we will decide, depending on the situation, whether you will receive a refund, partial refund, or replacement of any parts we consider to be defective. To the extent permitted by law, you will be responsible for the reasonable costs and expenses associated with making a claim under this homeflex Warranty including returning or transporting the defective product to us.

You will not be entitled to a remedy under this homeflex Warranty for:

• Normal wear and tear

• Damage arising from improper assembly or modification (except if we or our contractors are responsible for the assembly or modification)

• Damage arising from abnormal use, misuse or abuse

• Damage arising from improper care or maintenance (e.g. fabric, leather, or timber)

• Damage to external or product packaging only

• Damage occurring during your own handling and transportation of goods

• Insignificant minor variations in product dimensions, colour, grain or finish

• Insignificant minor imperfections or superficial blemishes