Shipping Details

Shipping

Orders are sent out within 1-2 Business Days, at peak season it could take longer e.g Christmas time.

Standard Postage Delivery Time: 2-8 Business Days, Australia Wide
(rural areas can take extra 1-2 business days)

Please note that time estimation excludes weekends & public holidays.


No delivery to PO Box addresses.

If you are unavailable at the time of delivery re-delivery fees may apply.

Returns

Refund/Return on item is only accepted:

• If buyer has received the item damaged or in a faulty condition. DOA (Dead on Arrival)

• Buyer has bought an item by mistake or change of mind, we offer a 30 Day Money Back Guarantee.
There also will be 20% re-stocking fee, based on the total cost item was sold for. Item must be in
100% new condition & sealed.

• Buyer is responsible for all the return, shipping and handling charges. You may choose your own
method at your convenience.

• When returning a damaged or faulty item, please make sure you include all items that come with
purchase and try to use the original packaging.

• All returns must be made within 7 days, from the date the item was received.

• If you have received damaged or faulty item, please contact us before returning the item, Thanks.

• After Purchase, if the item is out of stock, a full refund will be made to the buyer as soon as possible.

Exceptions:

We do not provide refund, if:

• You have damaged the product by using it in a way it was not meant to be used.

• You have had a defect drawn to your attention before you purchased the product,
for example, when products are clearly labelled as seconds or faulty


Warranty

To make a warranty claim please contact us.

Some branded products come with Manufacturers Warranty, e.g Samsung, SanDisk, Lexar.

All products without Manufacturers warranty come with 1 Year Memory Tech store warranty
from the date buyer purchased the item(s). 

Certain other products may come with 1 Year Memory Tech store Warranty.

All other products we sell come with standard 7 Days DOA (Dead on Arrival) Return only.
(If you have received Damaged or Faulty Item, please contact us before returning the item, Thanks.)