





Crafted in durable coated canvas and finished with rich brown leather trims, the Willow Tote offers a roomy silhouette without feeling bulky, keeping your essentials beautifully organised and always within easy reach. Step into heritage-inspired sophistication with Coach's timeless monogram, paired with gleaming burnished hardware and an elegant turn-lock closure. The thoughtfully designed interior separates your belongings with two generous slip compartments and a central zipped pocket - so locating your phone, wallet or keys never slows you down. Versatility is key, thanks to detachable top handles and an adjustable strap that lets you wear it your way, whether over the shoulder or by hand. With the Willow Tote, practical organisation and refined style always travel together.
Detailed Specifications
Products which are on promotion are also ineligible for change of mind returns.
Change of mind refunds or exchanges for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.
Change of Mind
We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. You will be responsible for the cost of returning the item. Once the item has been received and assessed by our warehouse, we will proceed to refund the amount of the product. You will not receive a refund for the original shipping cost of the product.
Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.
Exclusions to our change of mind policy
We do not allow change of mind returns on all products. Excluded products include:
Products which are on promotion are also ineligible for change of mind returns.
We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:
Damaged or faulty items
If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.