Returns Policy
It is essential that you keep all the packaging. you must re-pack all items in the original packaging for return to us. we cannot accept any items for return that are not in their original packaging unless deemed to be faulty.
Our exchange and return policy is simple:
If within 30 days of receipt of the item, you wish to return or exchange an item, please kindly contact us first to discuss the reason for return/exchange.
All returns and exchanges must be shipped back by freight, with the delivery pre-paid and with the piece(s) unused, disassembled and arrive in “as new” condition in the original packaging.
You will be charged for items received back that, when inspected, are found to have been used or built. Special order items, or items manufactured to your specifications are not returnable.
In the event of special order items that are received faulty, we will of course rectify this by either replacing the faulty part, or if the entire product is faulty, a full replacement will be sent free of charge. Shipping and handling charges on returns are the responsibility of the customer and are not refundable.
Goods purchased from our warehouse are exchanged at the managers discretion.
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Love it, just wish the hanger rack came out a bit further as the clothes hit the shelf when hung up
Apr 29, 2021
It was easy enough to put together. Very happy now.
Nov 19, 2020
Very happy, gives me more space and room to put things. Easy to put together and sturdy
Nov 17, 2020
I have a very small laundry this gives me more opposition
Jul 27, 2020
great product easy to assemble
Aug 15, 2019
Easy assemble no tools required balanced well I can hang 8 shirts to dry with room for air to circulate. Very very happy with purchase
May 07, 2019