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DEMDACO GIVING WARM NECK WRAP - CREAM
Provide a little extra comfort to someone you love with a piece from The Giving Collection. DEMDACO gives you a way to soothe the heart and soul through soft fabrics and huggable, weighted materials. This collection is filled with items that are perfect for cheering up a sick friend, helping a partner feel loved, or giving yourself a little treat. Speaking of, there's nothing like a Warming Neck Wrap to ease tension and help you relax. This cream wrap should do wonders on a tight neck or sore back. The wrap can also be placed in the fridge to make it a cooling pad on a hot day or to use on inflamed muscles. It has a soft knit, removable outer cover that is machine washable. You can also clean spots with a damp cloth.
- TO COOL: Remove cover and place neck wrap in freezer for minimum of 3 hours.
- TO WARM*: Check the power of your microwave before heating. Warm clay inner bag only. Do not put the cover into the microwave. Place in microwave oven for max 1.5 minutes if microwave is less than 750w; for up to 1 minute if microwave is 750w or higher. *PILLOW COVER MUST BE REMOVED BEFORE PLACING IN MICROWAVE
- Materials: Acrylic, cotton, nylon, polyester, stone
- Dimensions: 63.5cm H x 12.7cm W x 0.02 D
- Care Instructions: Wipe with Damp Cloth. Soft knit, removable outer cover that is machine washable.
We aim to dispatch all orders on the same day when placed before Midday Sydney time on business days. Orders placed after midday or on weekends will dispatch on the next business day.
Returns / Change of Mind Policy:
CHANGE OF MIND RETURNS: In order for us to process a change of mind return you must make contact via email or phone within 7 days of receiving your order. Once your return request has been approved you must return the item in as-new condition, with all original packaging. Refunds are offered on the purchase value less the cost of shipping. Items received back not in as-new condition are processed at our discretion depending on the saleability of the item.
ITEMS ARRIVING DAMAGED: While we package our orders very well and take every care when dispatching, occasionally items can arrive damaged. If you have received a damaged item please contact us.
We will request a photo of the damaged goods so we can assess and offer an appropriate solution.
We may ask that you return the damaged item to us. If this is the case, we will provide a prepaid return label for you to attach to the package and take to the post office. When returning an item please ensure it is packaged well to prevent further damage.
Once we have received the damaged item back to us, we can arrange a replacement or a refund.
Warranty Policy: We will request a photo of the damaged goods so we can assess and offer an appropriate solution.
We may ask that you return the damaged item to us. If this is the case, we will provide a prepaid return label for you to attach to the package and take to the post office. When returning an item please ensure it is packaged well to prevent further damage.
Once we have received the item back to us, we can arrange a replacement or a refund.
If the item is covered by a manufacturer warranty, We will work with you to organise a warranty claim via the manufacturer's specific requirements. This may involve returning the items directly to the manufacturer for replacement or repair.
Estimated Delivery Time Frame: 2-5 Days
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