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The DukeLiving Medium Luxury Premium Eurotop iCoil Pocket Spring Mattress offers a luxurious plush support for a comfortable night's sleep. This innovative mattress features a fibre quilted cover, high-density pressure relieving foam layers and 19cm independent iCoils pocket spring providing reduced motion transfer. Please open your mattress package within 72 hours of receipt and allow 48 hours for your new mattress to return to its original, plush shape. Another comfort innovation from DukeLiving.
Detailed Specifications
Package Contents
Estimated Delivery Time Frame: Dispatched within 24-48H
Estimated Delivery Time Frame: Dispatched within 24-48H
Please note: Change of mind returns cannot be accepted for opened or used mattresses because of hygiene issues.
30-Day Returns Policy
We pride ourselves on quality and always do our best to ensure the product that arrives at your home is as you have read and viewed on our product page. We want to make sure that you always receive exactly what you were hoping for and that you love your purchase.
However, we do also appreciate that sometimes the product is just not right, or you may have a change of mind after placing your order.
If you do change your mind, we are here to help. You can return the product to us within 30 days of the date that you have received it and we will be happy to organise a refund for the product for you. (This does not include the shipping)
Your only responsibility here will be:
The process of returning the item is as follows:
Once the item has been received by our warehouse, we will proceed to refund the product price, less the return to sender fee.
Unfortunately, returns cannot be delivered in person to our depot, office or warehouse facilities.
If you need to arrange a return, please contact us for assistance and we will be happy to help.
Damaged in Transit
We do our best to package the products with the thought that they will be mishandled in transit and occasionally, items still are damaged in transit.
Not to worry, we are well aware that this can occur and are here to help resolve this as quickly as possible.
If you receive an item that looks like it could have been damaged in transit (the protective carton is damaged/dented/ has holes/open/wet/looks like it has been dropped), we ask that you kindly take photos of the damage, do not accept the delivery and contact us immediately so we can quickly resolve this for you.
We will take the necessary steps to send you a replacement item as quickly as possible and ensure that the damaged item is returned to us.
If you notice the item has been damaged after receiving the item, once again, kindly take photos and contact us within 5 business days. We will do our best to remedy the issue as quickly as possible.
We pride ourselves on helping you with your order at every step of the way and work hard to make sure we meet your expectations both from a product and service quality perspective.
We are always here to help.
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Item arrived quickly in great packaging. Daughter very happy and comfy with new mattress. Easy to purchase and good experience.
Jun 21, 2022
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Apr 25, 2022
Simply brilliant. From the compressed packaging to the level of comfort it provided which was pleasantly surprising -- cannot recommend it highly enough.
Apr 13, 2022
I absolutely love my new mattress it is very nice and well worth the price and it was delivered very quickly too which is a big bonus
Mar 24, 2022
Excellent mattress with the right amount of support and very comfortable. Would definitely recommend
Feb 09, 2022
Great mattress - bought for my 9 year old and he finds it fantastic
Nov 18, 2021
Arrived promptly, great price for a king size mattress & has bounced back from they package to it full size. Just lying on it, it feels comfortable, I have not slept on it yet(it is for a guest room).
Nov 13, 2021
Bought for spare room to put onto a new Duke bed. My daughter and her husband slept on it for several days and found it to be very comfortable, they said they loved the bed and mattress and slept well and did not roll towards one another or to outside of bed and found mattress very supportive. It was my first time of experiencing a mattress in a box delivery and it was quiet fascinating watching the mattress grow as opened the packaging. I found it very easy to open as once out of the box just placed on bed frame before carefully opening the outer wrapping on mattress and then watch the magic happen as mattress just came into shape quiet quickly and then looked like any mattress you see in the shops on display. The dispatch and delivery was very quick unlike some other purchases I have made. I would definitely buy Duke living products again through My Deal as found the whole process very easy and fast delivery and the products are good re we bought the Duke pine bed frame and the Duke mattress in queen size.
Oct 27, 2021
Very comfy
Sep 23, 2021
Very comfy, excellent price, was delivered very quickly. Great service
Sep 14, 2021
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