DukeLiving Medium Luxury Premium Eurotop iCoil Pocket Spring Mattress (Queen, King)

DukeLiving Medium Luxury Premium Eurotop iCoil Pocket Spring Mattress (Queen, King)

94 Reviews 4.5 94 Reviews
This pocket spring mattress from DukeLiving delivers plush support for a luxurious night's sleep. It features a pressure relieving foam layer for optimal comfort.
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$399
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The DukeLiving Medium Luxury Premium Eurotop iCoil Pocket Spring Mattress offers a luxurious plush support for a comfortable night's sleep. This innovative mattress features a fibre quilted cover, high-density pressure relieving foam layers and 19cm independent iCoils pocket spring providing reduced motion transfer. Please open your mattress package within 72 hours of receipt and allow 48 hours for your new mattress to return to its original, plush shape. Another comfort innovation from DukeLiving.

Specifications:

  • Comforting, customised support with premium iCoil Pocket Springs
  • The iCoil technology ensures motion separation for a consistently comfortable night's sleep
  • High Quality Foam - Foam is CertiPUR-US Certified for durability, performance, and content
  • A plush 30cm Eurotop Design provides enhanced support
  • Enhanced durability thanks to the Foam and Fibre Quilted Fabric Cover
  • Smartly Shipped - Our patented technology allows our mattresses to be efficiently compressed, rolled and shipped in a box conveniently to your door

Detailed Specifications

  • Material: Foam, fabric, spring
  • Dimensions:
    • Double Size: 30cm x 138cm x 190cm (HxWxL)
    • Queen Size: 30cm x 152cm x 203cm (HxWxL)
    • King Size: 30cm x 183cm x 203cm (HxWxL)
  • Warranty: 10 year Duke Living Warranty (Included)
  • NOTE: Mattress Only - Bed Frame Available Separately
  • Please note: Change of mind returns cannot be accepted for opened or used mattresses because of hygiene issues

Package Contents

  • 1 x Mattress In A Box

Shipping Details

  • Please refer to the "Estimated Delivery Time Frame" available in the product listing for expected delivery time to your address
  • NOTE:
    • No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)
    • Once payment is confirmed, items will be dispatched the next business day and will take 7-10 days to arrive

 

Christmas cut off date:
Please order by December 17, 2023 for the best chance of delivery before Christmas.

Dispatch closure:
We maintain regular business hours throughout the season, with the exception of public holidays and weekends.

Please note: Change of mind returns cannot be accepted for opened or used mattresses because of hygiene issues.

30-Day Returns Policy

We pride ourselves on quality and always do our best to ensure the product that arrives at your home is as you have read and viewed on our product page. We want to make sure that you always receive exactly what you were hoping for and that you love your purchase.

However, we do also appreciate that sometimes the product is just not right, or you may have a change of mind after placing your order.

If you do change your mind, we are here to help. You can return the product to us within 30 days of the date that you have received it and we will be happy to organise a refund for the product for you. (This does not include the shipping)

Your only two responsibilities here will be:

  1. The return shipping cost (to our warehouse)
  2. The item must be returned in ‘as-new’ condition

Requirements of ‘as new’ condition are as follows, the item must:

  1. Not be used
  2. Not be assembled
  3. Not be damaged at all
  4. Packed in all the original packaging
  5. Packaging to not be damaged
  6. Include all unopened tools and hardware
  7. Include assembly instructions

We do have some excluded products from our 30-day return policy:

  1. Clearance items
  2. Mattresses

The process of returning the item is as follows:

  1. Inform us of your intent to return the item via the contact us link
  2. You will need to organise to return to the sender
  3. We will keep a look out for the returned item
  4. Once arrived, our inspections team will assess the ‘as new’ condition of the item
  5. If confirmed that the product can return to stock, we will process the refund on the product (excluding postage) and notify you
  6. If the product is damaged or cannot be returned to stock, we will process a partial refund and notify you

Unfortunately, returns cannot be delivered in person to our depot, office or warehouse facilities.

If you need to arrange a return, please contact us for assistance and we will be happy to help.

Damaged in Transit

We do our best to package the products with the thought that they will be mishandled in transit and occasionally, items still are damaged in transit.

Not to worry, we are well aware that this can occur and are here to help resolve this as quickly as possible.

If you receive an item that looks like it could have been damaged in transit (the protective carton is damaged/dented/ has holes/open/wet/looks like it has been dropped), we ask that you kindly take photos of the damage, do not accept the delivery and contact us immediately so we can quickly resolve this for you.

We will take the necessary steps to send you a replacement item as quickly as possible and ensure that the damaged item is returned to us.

We pride ourselves on helping you with your order at every step of the way and work hard to make sure we meet your expectations both from a product and service quality perspective.

We are always here to help.

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Estimated Delivery Time Frame: Dispatched within 24-48H

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Reference ID: 3882508

Reviews (94) Add Review

No 5 Star Reviews yet

  • It is very comfortable. It's not too hard but just firm and supportive. When my partner gets out or into bed there is next to no movement the same when he rolls over. He doesn't toss and turn any more. I have serve pain in my back due to a car accident but since we got this mattress I can now sleep longer, from 2 to 5 hours. The only thing l don't like is the edge as it's to soft so when l sit on the edge l feel l am going to fall off.

  • I Haven’t slept on it but have laid on it, it’s only for visitors in my spare room I’m very pleased with it.

  • Can’t say enough about this mattress. It’s so comfortable, I haven’t slept so well in ages. I feel little to no partner disturbance and without sounding rude to my partner, I haven’t heard them snore throughout the night since we received this mattress.

  • Very comfortable, great price and quick delivery!!! Highly recommend!

  • sleeping so much better

  • the most valuable mattress that I ever get, perfect products

  • Great product! Fantastic price, perfect for its use! Very prompt delivery.

  • Good bed. Soft and nice.

  • Prompt delivery. Good quality. Comfortable

  • Chose this mattress after reading the reviews. My old mattress was killing my back. I am so happy with this purchase. So comfortable, great support. I love it.

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