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Dyson V11 Absolute Extra Cordless Vacuum Cleaner (Australian Stock)
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Details
- The most powerful suction of any cordless vacuum1
- Automatically adapts to different floor types
- LCD screen shows remaining run time
- Up to 60 minutes
Intelligently reports in real time
Monitors system performance 8,000 times a second, then reports in real time on the LCD screen.
The right cleaning mode for the right task
Three cleaning modes optimised for a variety of tasks. The right balance of power and run time, where you need it.
Powerful cleaning on floors and carpets
An integrated digital motor spins the brush bar up to 60 times a second. It drives stiff nylon bristles deep into carpet to remove dirt, while carbon fibre filaments capture fine dust on hard floors.
Unique battery power management system
Dysons power-optimising technology and battery-saving trigger help maximise run time, only using power when you need it.
˜Point and shoot hygienic bin emptying
The ˜point and shoot mechanism hygienically ejects dust and debris deep into your bin, in one action ✠so theres no need to touch the dirt.
Drop-in docking
The Dyson V11 vacuum drops into the wall-mounted dock, to charge it and tidily store tools. So its ready to grab and go.
Optional click-in battery pack
Remove and replace at the press of a button for even longer cleans. Additional battery available to buy separately.
Fluffy cleaner head
A larger roller covered in soft woven nylon and anti-static carbon fibre filaments to remove fine dust and larger debris from hard floors.
Shipping Details
Delivery varies by location, please see the expected timeframe to receive your product below:
5 - 7 business days
No delivery to PO Box addresses or Parcel Lockers.
If you are unavailable at the time of delivery re-delivery fees may apply.
CONDITION - Unless stated in the product title, all devices are brand new. As part of our QC process, retail package seals may have been opened to perform quality, testing and/or unlock functions however unless specified all devices are new and unused.
Change of Mind Return and Refund Policy:
1. Return Period: Customers have 14 days from the date of delivery to initiate a return for a change of mind. For products received in a non-functional state (Dead on Arrival - DOA), customers must inform us within a reasonable timeframe of delivery.
2. Eligibility for Returns: We accept returns for all products, except those explicitly mentioned as non-returnable in the product listing.
3. Return Shipping Costs: For change-of-mind returns, customers are responsible for covering the return shipping costs. Please note that the original shipping fee is also non-refundable in these cases.
4. Restocking Fee: Change-of-mind returns are subject to a 20% restocking fee, which may vary based on the condition of the returned product.
5. Conditions for Accepting Returns: Items must be in their original, unused condition, with all tags attached, and returned in their original packaging. If the seal in the box is open or damaged, we will charge 30% of sales or $100, whichever is higher.
6. Refusal of Returns: We reserve the right to refuse a return or refund if the product is found to have physical, water, or electrical damages, or not working due to improper usage.
Warranty Policy:
1. Warranty Coverage: All brand-new products comes with a 12-month warranty. Refurbished and open box products are covered by a 6-month warranty.
2. We may charge an assessment fee of $95 if a warranty claim is deemed invalid after inspection, even if the product is within the warranty period. This typically happens when the issue is found to be caused by USER ERROR, not a manufacturing defect, or when the product is found to be out of the scope of the warranty.
3. Warranty Claim Conditions: Customers must present proof of purchase to validate warranty claims.
4. Warranty Void: The warranty will be void if the product shows signs of physical, water, or electrical damage.
5. Warranty Fulfillment: In case of any issues during the warranty period, we follow these steps: a. Troubleshooting: Customers experiencing issues with the product must provide pictures and videos of the issue as requested and follow our troubleshooting steps to attempt to resolve the problem before initiating the warranty claim process. b. Repair: We first attempt to repair the product to address the issue. c. Replacement: If the product is irreparable, we offer a replacement of the same model or an equivalent product. d. Refund: If neither repair or replacement is feasible, we proceed to provide a refund.
6. Warranty Resolution Time: Upon receiving the warranty claim, we will promptly inspect and resolve the issue within 2 to 5 days, depending on the severity of the problem.
Reference ID: 2965009