All parcels come with a tracking number and do not require a signature upon delivery, allowing them to be left in a safe place.
We partner with courier companies such as Australia Post, Aramex, Couriersplease.
Orders will be dispatched within 1-2 business days.
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-4 business days
Regional: 1-6 business days
Change of Mind Returns:
We want you to love your product so if you are not completely satisfied with your purchase let us know.
Most products come with a 30 day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us via your MyDeal Account for return approval. Once received and inspected, we will facilitate an agreed resolution.
Please Note:
Postage is paid by the customer
The product must be returned in the original packaging, accessories included
We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
Fees may apply
Warranty Claims:
Most of our products are supported by a 12 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us via your MyDeal Account to raise a warranty claim.
Estimated Delivery Time Frame: 1-6 business days
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Very happy cats … even the Rottweiler loves it! Pushes cats out the way 😂
Jan 11, 2024
My cat took a while to warm to it and prefers it without the ‘daisy’ attachment but it was a great purchase!
Sep 08, 2023
Great water fountain will be buying another one sometime soon 👍😃
Jul 11, 2023
My kitty LOVES this. Took him a while to get used to it but now he plays with the water and drinks a lot!!! The glow in the dark part is super cool and the product is WAY cheaper than the other brands. Def recommend. Sylvester gives 5 stars ⭐️
Jan 20, 2023
I’ve now bought 2 my cat loves the water foubtain
Jan 15, 2023
Animals love the water fountain , giving them fresh / clean water 24/7
Jan 03, 2023
My old male cat got a urethra blockage which cost a couple of thousand to fix. I was recommended by a friend who had been through similar to purchase a water drinking fountain to encourage our cat to drink more. I found this one. It took about 4 days for my skittish cat to drink from it but now he drinks a fair amount from it! Hopefully no more vet visits:)
Dec 30, 2022
Wasn’t sure if our cat would like it. They love it.
Dec 09, 2022
Love It exactly what I wanted thank you
Jul 28, 2022
Very happy. cats love it.
Jul 22, 2022