SUNNY SHOWER Au - Return & Refund Policy
1. Change of Mind Returns & Exchanges
· Returns or exchanges for change of mind must be requested within 30 days of receiving the product.
· After this period, the customer is deemed to have accepted the goods and assumes full responsibility.
· Items must be in original packaging and unused; otherwise, a refund cannot be processed.
2. Confirm Size & Style Before Purchase
· Please double-check the size, style, and specifications before purchasing, as returns for incorrect choices may not be accepted.
3. Return Shipping Responsibility (Unless Faulty)
· Customers must obtain approval before returning any item.
· For change of mind returns, customers are responsible for return shipping costs and must ensure the item is securely packaged.
4. No Refund for Damaged Returns
· If a returned item arrives damaged due to improper packaging, no refund or exchange will be provided.
5. Refund Eligibility
· A full product refund will only be issued for items that are returned in their original, unused, and resalable condition.
· If the packaging is damaged, a 30% repackaging fee may apply, or the item may be returned to the customer.
· Products with missing or significantly damaged packaging cannot be returned.
· Installed, used, or damaged items cannot be returned or refunded.
6. Inspection Upon Delivery (VERY IMPORTANT)
· We recommend checking your goods upon delivery and advising us as soon as possible if there are any issues.
· This warranty does not cover damage caused by misuse, incorrect installation, or normal wear and tear.
SUNNYSHOWER reserves the right to charge a 20% re-stocking fee of the cost of the goods to be returned (not including freight).
By purchasing from SUNNY SHOWER, you agree to these terms.
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