All our products are backed by a (1) Year Manufacturer’s Warranty. The warranty exceeds the consumer warranties and guarantees under Australian Consumer Law.
Premier House warrants all new equipment to be free from defects including factory used materials and workmanship, and of acceptable quality and durability in every possible way.
We aim to assist promptly and professionally. Your cooperation and patience will help us resolve your issue more quickly. Most issues are resolved promptly with customer assistance.
We will require your assistance in the first instance to "Troubleshoot". This may involve sending us photos, adjusting settings, testing and ensuring the unit has been installed and operated with best practice.
Warranty Claims:
Most of our products are supported by a 12 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us via your MyDeal Account to raise a warranty claim.