Shipping Details

• Please refer to the "Estimated Delivery Time Frame" available in the product listing for expected delivery time to your address
• We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

1. Return Eligibility

• Faulty Products: Products received in a damaged condition or with a manufacturing fault are eligible for return.

• Incorrect Items: If you receive a product different from what you ordered, you are eligible for a return.

   

2. Return Period

• Returns must be initiated as soon as possible for faulty or incorrect items.

   

3. Condition of Returned Items

• Products must be returned in their original condition, with all seals, packaging, and accessories intact.

• Items must be unused or, in the case of a fault or adverse reaction, minimally used to the extent necessary to identify the problem.

4. Change of Mind

• Please note that due to the nature of our products, we do not offer returns or exchanges for change of mind. We appreciate your understanding.