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24-48 hour dispatch
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Well-Organized Compartments
With a place for everything, you can put everything in its place. This trolley maximizes storage space without adding bulk. In addition to its device slots, the laptop/tablet compartment features an extra padded pocket and a partitioned file organizer that keeps delicate documents in place, holding them flat and shielding corners from dog-earing. And if this and the clothes compartment aren't enough, a third zippered compartment comes outfitted with two see-it-all pockets, key ring buckle, and slots for pens and business cards.
Felt-Lined iPad/Kindle/Tablet Pocket
With the Journey's dedicated padded slot designed to hold your iPad, Kindle, or other tablet PC, never again will you leave your device vulnerable in an ill-fitting compartment. The rising popularity of tablets and their increasing importance in school, industry, and everyday life make this feature a must when purchasing a new laptop bag. This unique pocket is easily accessible within the Journey's laptop compartment, and it comes lined with the same soft felt that protects your notebook, so you can rest assured that your iPad or tablet will stay just as well-protected.
Adjustable Laptop Pocket for 11-Inch to 16-Inch Devices
With the range of laptops on the market today, it can be hard to find a travel solution that fits the needs of every individual. Whether your computing needs are met by a compact 11-inch notebook or a much larger 16-inch, the Journey ensures your device is well-secured and easily accessible within an innovative, adjustable, felt-lined pocket. This versatile pocket shields your laptop from the ravages of the road using a trio of softly-padded panels that gently wrap around your console and firmly fasten with sturdy Velcro strips.
Separate, Spacious Clothing Compartment
When taking a multi-day trip, you’ll need room for clothes, at least more than just a change of shirt. The Journey has you covered, with a spacious compartment large enough to store a couple of days’ worth of clothing, neatly strapped down and held in place. Across from this, you’ll also find a large zippered pocket accompanied by two elastic mesh pockets that help keep your other essentials separate and organized. The best part is that this entire compartment is completely separated from the bag’s business compartment so you can confidently open the bag to take out your business items in the meeting without concern of others seeing your more personal things.
External Water Bottle Pocket
This essential feature is hard to find in a trolley-style bag, but not with the Journey. External pockets of any kind can block a bag's aesthetic flow when designed incorrectly. In order to maximize convenience while preserving its executive presentation, Everki gave this model a discrete water bottle pocket that blends in with the exterior when not in use but, when needed, unzips to open a full 180 degrees, exposing an elastic mesh that stretches to fit bottles of varying sizes.
Lightweight Construction
When looking for the best bag to get you and your equipment to the next destination, you want added features, not added weight. With the Journey, Everki cut out any unnecessary bulk while leaving in the functionality and ease of organization you've come to expect from the company's products. Its sturdy aluminum trolley system and hollowed frame construction reduce weight without sacrificing quality or durability, and the whole bag is designed to come in at well under the average airline weight limit, enabling you to maximize what you can take on board.
Smooth, Quiet Wheels
Struggling to pull a poorly designed trolley with squeaking wheels is not the best way to make an entrance. The Journey's wheels contain metal bearings that ensure a smooth, quiet ride. Their soft construction prolongs the life of your equipment by absorbing shock and vibration, and they come presented in an orange hue that stands out under dim lighting conditions and adds a splash of color that compliments the bag's high-contrast interior.
Quick-Access Magazine/Newspaper Pocket
It's nice to have something to read while you're waiting for your flight to take off, but digging around for a magazine or the remnants of that newspaper crumpled up deep inside a cavernous compartment can be awkward, especially when other passengers are trying to get to their seats. That's why Everki gave the Journey an open, quick-access pocket near the front of the bag that is specifically designed to accommodate a magazine and/or newspaper – just one more feature to help take the stress out of travel.
We strive to dispatch all orders on the same business day if payment has cleared into our account before the 11am cut-off time. Otherwise, your order will be dispatched within the next business day. In rare cases where a product can not be dispatched within this time frame, it will be explicitly stated on the product page.
We will do everything we can to ensure quick and secure delivery, but ultimately, we can not be held responsible for lost, stolen or damaged goods unless the item is insured. If problems do arise, please contact us, and we will do our utmost to resolve any issues.
We use AusPost, Fastway, StarTrack, TNT and other delivery services at our discretion. If no one is present at the delivery address, the courier may at their discretion elect to leave the parcel in a safe place at the premises, or they may instead opt to leave a calling card advising the nearest post office or depot where the item can be collected from. Tracking details of your parcel will be emailed to you once your order has been dispatched, and it is the buyer's responsibility to actively monitor their parcel delivery using the provided tracking details.
You are responsible for inspecting the product received from Elite Electronics upon arrival. Parcels that are damaged in transit must be reported to us via email, and accompanied by photographic evidence of the damage.
Missing or lost parcels must be reported as soon as possible.
For orders where tracking shows that attempted delivery was unsuccessful and the parcel is subsequently returned to sender, we will charge a re-delivery fee to re-deliver the order, or a restocking fee if the customer elects to cancel the order.
We can not authorise 'Authority to Leave' for high valued parcels.
Estimated delivery timeframe: Metro: 2-8 business days & Regional: 4-10 business days
The above delivery time frames are estimates only. The actual delivery time is dependent on the shipping location, shipper's processing capacity and other unforeseeable factors i.e. nature disasters, accidents etc. We cannot be held responsible for any courier-related delivery delays.
Return Policy
All sales are final unless items are found to be damaged or defective.
The buyer is responsible for the compatibility of the product.
We offer a 30-day 'Change of Mind' or 'Incorrect Purchase' return option on products that are unused, unopened and the tamper seal, if present, is not broken; otherwise, we reserve the right to reject these return requests as abided by Australian Consumer Law. A 15% restocking fee with a min charge of $10 and a max of $80 + a Handling fee at our discretion may apply if we elect to approve a Change of Mind/Incorrect Purchase return that meets the above criteria.
Warranty
To make a warranty claim against any product with manufacturing defects, you must first contact us to request a Return Authorisation (RA) form. Once approved, you must send the defective product with all original contents, accompanied by proof of purchase and the RA form to the provided address. Products returned without an RA number will be rejected.
We cover the shipping cost for all valid warranty returns where a product has been assessed and confirmed as being faulty. You must ensure that the items are carefully packed in suitable packaging for safe transport to prevent damage during transportation. Insufficient packaging will result in the warranty being voided should any damage occur in transit.
You will not incur any parts or labour costs associated with the repair. If the defective item cannot be repaired and a replacement is not available, a full refund will be issued to the account from where the payment was received. International customer refunds are subject to fluctuations in exchange rates, which we cannot govern nor compensate for.
This warranty does not cover:
Damage to products or parts caused by accident, misuse, neglect, abuse, improper installation, use, operation or failure to follow instructions contained in the manual for the operation and use of the product, water, fire, electricity surges, spikes or overloads, vermin or other animals.
Damage to products or parts caused by improper installation not in accordance with the installation instructions provided with the product or part.
Damage to products or parts resulting from repair or attempted repair by a person who is not an authorised repairer of Elite Electronics or the manufacturer of the products or parts.
Any products or parts where the serial number has been removed, modified or defaced.
Speakers and subwoofers with blown, burnt or blackened voice coils, or other damage resulting from electrical surges, spikes or overloads.
Products or parts tested by Elite Electronics that are found to be not faulty or the described fault cannot be reproduced. In this case, Elite Electronics reserves the right to charge an assessment fee as well as a return shipping fee before the product or part can be returned to you.
The replacement of parts necessary due to normal wear and tear.
The costs of removal and return of the products or parts to Elite Electronics or an authorised repairer/service centre including packaging and freight costs and the costs of re-installation of the product on return.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
Estimated Delivery Time Frame: 2-14 business days
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