Shipping Details

Delivery varies by location, please see the expected timeframe to receive your product below:

• Metro: 1-3 business days

• Regional: 2-5 business days

No delivery to PO Box addresses or Parcel Lockers.

If you are unavailable at the time of delivery re-delivery fees may apply.

Your rights under consumer protection laws

If you are a consumer as defined under the Australian Consumer Law (“Consumer”), our goods and services come with certain consumer guarantees (“Consumer Guarantees”) that cannot be excluded. These Consumer Guarantees deal with matters such as acceptable quality; fitness for purpose; correspondence with description, sample and demonstration model; compliance with any express warranties given; services being provided with due care and skill; services, and any products resulting from the services, being reasonably fit for disclosed purpose; and services being provided within a reasonable time if no time is fixed for supply of the services.

Nothing in this policy affects your rights under consumer protection laws which can apply even after the manufacturer’s warranty is no longer applicable.

For more information about Consumer Guarantees and your rights, please visit ACCC's official website.

Manufacturer’s warranty

Most goods wesupply are accompanied by manufacturer’s warranties. These warranties tend to cover manufacturing related faults with the goods as described in those warranties. You will usually be entitled to a replacement or repair of the goods if a manufacturing related fault happens during the term of the manufacturer’s warranty.

Consumer Guarantees

When you purchase Goods from us, you have legal rights known as Consumer Guarantees under the Australian Consumer Law as set out in the Competition and Consumer Act 2010 (Cth) (“Consumer Guarantees”).

Over and above any manufacturer’s warranty, Consumer Guarantees include a guarantee from us that the Goods sold by us in Australia will be of acceptable quality; reasonably fit for purpose; same as their description, sample and model; safe, lasting and acceptable in appearance; and free from faults for a reasonable period of time having regard to factors like the type of product and its cost. For more information about Consumer Guarantees and your rights, please visit ACCC's official website.

Additional notes

We do not offer a refund or exchange of Goods for change of mind, wrong selections (unless we have in any way contributed to your wrong selection) or return of goods without our authorisation.