Shipping Details

• Estimated Delivery Time:
  • VIC, NSW, QLD & ACT: 2-4 business days
  • Rest of Australia: 5-10 business days
• NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)

Change of Mind Returns:
We want you to love your product so if you are not completely satisfied with your purchase let us know.
Most products come with a 30 day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us for return approval. Once received and inspected, we will facilitate an agreed resolution.
Please Note:

• Postage is paid by the customer
• The product must be returned in the original packaging, accessories included
• We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
• We will accept “change of mind” return at customer expense, customer will pay for freight, goods must be returned in original unopened, unused packaging. Fee may apply.
• For faulty goods, we will replace or credit at our discretion.
• Fees may apply

All products from Toy Buzz carry a 12 month warranty against manufacturing faults and defects.