Shipping Details
Heaven Costumes Shipping Information
Express delivery is a flat rate of $16.00.
1-2 business days for delivery to major Australian cities - Delivery excluding weekends
2-3 business days to major regional centres - Delivery excluding weekends
2-3 business days to everywhere else (within Australia only) - Delivery excluding weekends
14 Day Change of Mind Returns! No Hassles, No Questions Asked!
Customers will be required to pay relevant shipping charges through their chosen parcel delivery service.
Return options include:
Please note that there are a number of items that can not be returned:
Hosiery once opened
Wigs if they have been opened
Items that include underwear
Opened booty shorts
Make up if opened
Pierced earrings
Inflatable products
Any other items that are of a personal nature
Bargain Box or Sale items
Products with missing or incomplete packaging
Special order or bulk order items (if accepted may be subject to a 30% re-stocking fee)
Faulty or damaged items:
If you have received a faulty or damaged item, please contact us and let us know. We will work with you to reach a reasonable solution in the form of a refund or replacement.
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