At the edge of known space, the most famous adventurers converge on a strange little planet that is uniquely capable of attracting precious stardust with its befuddling gravity. These adventurers are there to collect as much of this rare resource as they can, while their rivals constantly try to steal it. You are one of these superstars on a quest for wealth, and you must overcome the gravitational challenges set before you!
What is really original about Gravity Superstar is the manner in which the players' pawns move: Each turn, they move one or two spaces, then they are affected by gravity, which makes them fall until they are stopped by a platform. This effect is made possible by the fact that the pawns are used lying down on the board. Thus, they move up (above their head), down (below their feet), left, or right.
During its movement, a pawn can collect stars (to score points at the end of the game) or replay tokens (to take a second consecutive turn), and eject opponents' pawns from the board.
Faulty Products
AZAU carries a variety of brands from around the world. We do our best to provide you the best service relating to claims of manufacturer warranties.
What defines faulty?
Any item that, due to customer negligence and misuse, will not be accepted as a faulty item.
If you are experiencing issues with your product, please refer to our FAQ page for support. Alternately, please contact our customer support team to lodge a claim.
To lodge a claim:
After we receive your return and inspect faulty items for faults, a replacement/refund will be processed. If no fault is found with the item, the item will be returned to you (customer bears the shipping cost), and you will be charged a 20% service fee. Alternatively, if you do not wish to have the item, you may request the item to be restocked. Our customer support team will provide you with the percentage of deduction and the amount that will be deducted.
The buyer cannot cancel and demand a refund immediately. AZAU must have an opportunity to fix the problem.
Dead on Arrival (DOA)
If your product is dead on arrival, please contact us within 14 days of parcel delivery. We will not process any claims lodged 14 days after the delivery date.
Dead on Arrival (DOA) Process
Change of Mind (COM) return
For Change of Mind returns, the buyer will be responsible for any shipping costs incurred.
A COM return will be only accepted where:
We recommend choosing a tracked registered postal service as the items will not be considered as ‘returned’ until they have been received safely. Please send an email attaching the tracking number as confirmed in correspondence with our support team.
Please ensure that the returned item is safely protected and securely packed. If the item is found to be dead on arrival or damaged in transit, a deduction fee will be charged based on the condition of the item.
If you cancel or return only certain items purchased in bundle deals or multi-buy promotions, any items you don’t return will be charged at full price, and the refund amount will be reduced accordingly.
We are always here to help. If you have any questions please reach out to our customer care team via your MyDeal account and we will respond to you shortly.