Shipping Details

Shipping & Delivery

Hoover ships items within Australia. Shipments can be made to P.O. Box addresses if the shipment is under 20kgs and 1.5 metres in length. Shipments can be made to Australian territories. Shipments cannot be made to addresses outside of Australia. The delivery date of your order can be impacted by many events beyond Hoover's control once it leaves our facilities. For this reason, Hoover cannot be held liable for any delays in scheduled deliveries.

Return Policy

For some products, Hoover will offer a 30 Day Money Back Guarantee. For any product in its original, undamaged condition, you can return it to us along with the sales receipt within 30 days of the date you received the product. We will provide a refund of the purchase price, less any shipping and handling fees from the original order. You are responsible for the cost of shipping. Items will be checked on return and must be undamaged and complete, including all attachments and accessories.