Shipping Details

Delivery Information:

All orders are shipped from Sydney, NSW, Australia.

• Standard Shipping: Estimated delivery time is 2-7 business days, depending on your location.

• Order Processing: Orders are processed within 1-2 business days.

• Tracking: Once your order is dispatched, you will receive a tracking number to follow your delivery.

For any questions or issues regarding shipping, feel free to reach out to our customer support team.

Warranty and Return Details:

All of our products come with a 1-year warranty from the date of purchase. We also offer a 30-day return policy on unused and unopened items. Due to hygiene reasons, we cannot accept returns on products that have been opened or used. This includes items like earplugs or face masks that come into direct contact with the skin.

If your product is defective or damaged upon arrival, please contact us, and we’ll happily arrange a replacement or refund within the warranty period. For any return or warranty queries, please reach out to our customer service team for further assistance.