Innovator's Playbook
,gravity=Center,allowExpansion)
Collect 26 Everyday Rewards points
Collect 26 Everyday Rewards points
Take a Design-led Approach to Innovation
Innovation drives growth in organisations and entire economies. Yet innovation is hard, risky and rarely successful. Most innovations and startups fail because of a lack of focus on the front end of the innovation process where customer needs are researched, insights are distilled, solutions are ideated, prototyped and tested and business models are shaped. But innovation doesn’t have to be this way.
In Innovator’s Playbook, author and leading Design Thinking expert Nathan Baird shares his 20 years of hands-on experience, tools and methods for developing a winning customer-centric approach to innovation.
This book will teach you how to apply the design thinking method to innovation and help you to innovate better with five practical and proven stages:
1. Build the right team for innovation.
2. Better understand your customer through empathy.
3. Distill and refine customer-centric needs and insights.
4. Unleash your team’s creativity to create fresh new ideas
to address customer needs.
5. Experiment and validate desirable, feasible and viable solutions.
Innovator’s Playbook helps entrepreneurs, corporate teams, startups and leaders across all levels to use design-led methodologies for start-to-finish innovation success.
We provide shipping to most Australian addresses (excluding some areas outside of our courier's delivery zone).
We use a combination of Australia Post, Aramex and Direct Freight Express to get your order to you.
For an accurate shipping cost, add the items you want to your cart and enter your shipping area.
Orders of multiple items may come in separate parcels.
All returns must be started within 30 days of delivery. We kindly request that you don’t try to return the item without letting us know as every situation can be resolved differently.
Sometimes items are damaged during delivery, or have manufacturing defects. If this is the case or you have received an incorrect item, get in touch with us as soon as possible and we will do our best to fix as soon as we know. Visit our contact page to send a query.
Change of mind returns are accepted within 30 days of delivery for most items in resellable and unopened condition. Most items are eligible for free returns however each item in your order may have a different return policy. Some items cannot be returned due to change of mind.
To check the return policy for your item look on each item page for the returns section. Please note that the few items that are not eligible for free returns may incur a re-stocking fee in addition to having to pay for shipping to return the item.
SKU: 9780730383642
Estimated Delivery Time Frame:5-10 business days
Ask a Question About This Product
Reference ID: 15326776