We are proudly an Australian owned and operated company, this item is dispatched from our HK office with a fully trackable consignment number. Please note that we take full responsibility for the shipment until delivery. Please allow 10-15 working days for delivery. Every refurbished and demo device undergoes a rigorous, industry-leading inspection process to ensure 100% functionality as well as sanitised. These devices are cleaned, reset and unlocked to all Australian Networks and backed by a 6-month warranty. As well as an invoice for all purchases. Your item will come in a generic white box with a USB charging cable. PRODUCT SPECIFICATIONS: This device can be upgraded to iOS version iOS 9.3.5*. Please take note as some applications may require a higher iOS. BODY Dimensions 250.6 x 174.1 x 6.1 mm (9.87 x 6.85 x 0.24 in) Weight 469 g (Wi-Fi) / 477 g (LTE) (1.03 lb) Build Glass front, aluminum back, aluminum frame SIM Nano-SIM, eSIM Stylus DISPLAY Type IPS LCD, 120Hz Size 10.5 inches, 341.4 cm2 (~78.3% screen-to-body ratio) Resolution 1668 x 2224 pixels, 4:3 ratio (~265 ppi density) Protection Scratch-resistant glass, oleophobic coating True-tone PLATFORM OS iOS 10.3.2, upgradable to iPadOS 14.4 Chipset Apple A10X Fusion (10 nm) MEMORY Card slot No MAIN CAMERA Single 12 MP, f/1.8, 1/3", PDAF, OIS Features Quad-LED dual-tone flash, HDR Video 4K@30fps, 1080p@30/60fps, 1080p@120fps, 720p@240fps SELFIE CAMERA Single 7 MP, f/2.2, 32mm (standard) Features Face detection, HDR, panorama Video 1080p@30fps SOUND Loudspeaker Yes, with stereo speakers (4 speakers) 3.5mm jack Yes COMMS WLAN Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot Bluetooth 4.2, A2DP, EDR GPS Yes, with A-GPS, GLONASS (Wi‑Fi + Cellular model only) NFC Yes Radio No USB Lightning, USB 3.0; magnetic connector FEATURES Sensors Fingerprint (front-mounted), accelerometer, gyro, compass, barometer Siri natural language commands and dictation BATTERY Type Li-Ion 8134 mAh, non-removable (30.8 Wh) Please note: Wall plug is not included. Want to learn more about online safety for internet accessible devices? Please Visit: esafety.gov.au
Shipping Details
Please note that our items will be shipped either from our Aus Warehouse or our China office. Please have a look at the ad which will identify the delivery times in detail. Please allow 2-10 business days on average and please allow extra time if outside of Metro Areas.
Change of Mind:
We accept change of mind within 14 days from delivery as long as the item is returned in the original condition as new and are not used, worn, or opened and have all original packaging and tags in tact including any package seals being unbroken and not damaged in any way
If you’re not 100% satisfied we want to hear from you - Refurbished Devices come with a 14-Day Satisfaction Guarantee
If at any time within the first 14 days from the purchase date you are not completely satisfied with your device please contact us to obtain a Return Authorisation Number along with instructions on how to ship your device back to us. Once received and inspected, we will facilitate an exchange.
Please Note:
- IMEI will be validated against the IMEI shipped. Returns will not be accepted on mismatched IMEI’s
- We will not accept a returned device that is iCloud or Google locked.
- Please ensure your device is factory reset and powered off prior to shipment
Please feel free to send our team a message with any questions you may have as we are here to assist.
Warranty Policy:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. This excludes faults caused by the way the device is treated and/or used.
Prior to returning a device for warranty, please contact us to obtain a Return Authorisation Number along with instructions on how to ship your item back to us. Once received and inspected, we will facilitate a repair, refund or replacement. Please note that all return requests must be accompanied by photo and video evidence for a Return Authorisation Number. We will not be able to process your return request without supporting documents and being initiated and approved by our team prior..
Please note, Warranty is void and will not cover below:
- Physically damaged
- Software that has been tampered with
- Water damage
- Unauthorised repairs (3rd party repairs)
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