Shipping Details

• Please refer to the "Estimated Delivery Time Frame" available in the product listing for expected delivery time to your address

• We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast.

• Please note that shipping to some postcodes may attract additional freight charge. In instances where shipping cost exceeds standard rates, we will be in touch to inform of additional freight cost before shipping. If you are unavailable at the time of delivery re-delivery fees may apply.

   

  Best Wishes

  MAZE Products Team

If your item has a manufacturers fault that is noted within the warranty period, please contact us with the following info:

Order details (name, address and order number)
Description of the fault
Proof of the fault e.g. clear pics or a short video
The serial number/SKU of the item

In some instances, we will need the item returned to the manufacturer, Australian distributor or to Maze Products to assess.

If it is deemed that your item has a manufacturer fault, we will either arrange the repair or replacement of this item.