Shipping Details

• Please allow 7-14 business days for delivery
• We ship across Australia including major cities like: Sydney Melbourne Perth Brisbane Adelaide Canberra Newcastle and the Gold Coast

If your item has a manufacturers fault that is noted within the warranty period, please contact us with the following info:

Order details (name, address and order number)
Description of the fault
Proof of the fault e.g. clear pics or a short video
The serial number/SKU of the item

In some instances, we will need the item returned to the manufacturer, Australian distributor or to Maze Products to assess.

If it is deemed that your item has a manufacturer fault, we will either arrange the repair or replacement of this item.