Dispatch Issues: Our shop is not closed, All products in the store are delivered normally.
Delivery information around Christmas:
①Please order by 20/12/2023 for the best chance of delivery before Christmas.
②Order after 20/12/2023, the logistics will be delivered normally, but it may not be on time, please place an order in advance.
Our Warehouse located in Sydney
please allow 3-10 business days for delivery.
Remote areas will required longer delivery time.
If you are given a tracking number, please use it to track the delivery status of your order.
We can also provide tax invoice，if you need it.
We ship across Australia including major cities like: Sydney, Melbourne, Perth, Brisbane Adelaide, Canberra, Newcastle and the Gold Coast.
If there is problem with the item, please contact us once you receive the package.
The warranty period for bathroom products is 5 years, while the rest of the other products are 1 year upon delivery receipt.
30-Day Return Policy
You may return the unwanted product to Mac Ecommerce Pty Ltd ,for a refund or replacement within 30 days of the delivery date. You are responsible for the shipping fees. Beyond the end of those 30 days, refunds for unwanted products are not available.
To submit a faulty item claim please follow the steps below: Contact Us with your MyDeal Order number photos or video evidence displaying the fault and a detailed description of the problem.
Estimated Delivery Time Frame: 3-10 business days
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Good quality and fast delivery
Nov 08, 2023
Fantastic for my partners bed
Aug 20, 2023
Fabulous electric blanket! Really pleased with the quality, service and price!
Aug 18, 2023
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