This item comes with a warranty for cartridge and a free replacement warranty on the installation parts (such as cartridges screws nuts etc). The warranty period for bathroom products is 5 years, while the rest of the other products are 1 year upon delivery receipt.
To submit a faulty item claim please follow the steps below:
Contact Us with your MyDeal Order number, provide photos or video evidence displaying the fault and a detailed description of the problem.
IMPORTANT NOTES:
If there is a problem with the item, please contact us once you receive the package.
If the problem with a product is minor, we may provide simple repair instructions to customer, in order to solve the problem we will require the customer to conduct these repairs as a first step before any returns initiated.
If there is a problem of the product,we will provide prepaid label to customer, customer may choose refund or a replacement.
If there is no problem with the product, or for customer reasons (buy by mistake or change of mind), the customer needs to pay postage to return plus 15% of restocking fee of the product price.
Change of mind return is acceptable within 30 days upon delivery receipt.
Items that are not installed by a licensed plumber(or licensed electrician) will not be warranted.
We will not be liable for the cost of installation or removal of any item and the warranty will be voided if damage occurred during or after installation or a damaged or incorrect unit has been installed.
If product has marks, chips or imperfections, missing components or is not what was purchased, and is deemed unacceptable and/or has been damaged in transit, the product should not be installed.
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Very solid and great use of vertical space. Has made my bathroom cupboard, less like a sprawling mess.
May 22, 2022
Love this product. Use it in my vanity cupboard.Can now find things easy.
Feb 17, 2022
Very nice on my bench. Holds vitamins, medication and various other things I had spattered all over the bench
Jan 15, 2022
Very nice product strong and handy happy with purchase
Jan 13, 2022
Handy for the hard to reach pantry space
Jan 12, 2022
I was very happy with my order
Jan 03, 2022
A quality product, and looks great.
Nov 13, 2021
Very happy with these purchases, I bought 4 for my new pantry. I may yet buy some more for other cupboards as I get more unpacking done. They are sturdy and well made and look as though they’ll give years of service. I’m impressed with the price point too. It makes buying more than one worthwhile. Delivery was quick and trouble free and packaging minimal. Thanks for finding such useful products.
Nov 01, 2021
I now have two and the ease of storing items and keeping everything organised is great.
Nov 01, 2021
I have no shelf under my kitchen sink, so I needed something to store all of my cleaning products. Bought 2 and they fit either side of all the pipes under the sink beautiful. It looks so neat and tidy. I use to have 4 plastic baskets now I have 2. The shelves slide out, so easy to use. Great product.
Sep 10, 2021