All items are dispatched from our warehouse in Sydney.
Under normal conditions, delivery will take between 3 and 10 working days after dispatch, depending on your location.
Remote areas will required longer delivery time.
If you are given a tracking number, please use it to track the delivery status of your order.
We can also provide tax invoice,if you need it.
We ship across Australia including major cities like: Sydney, Melbourne, Perth, Brisbane Adelaide, Canberra, Newcastle and the Gold Coast.
This item comes with a warranty for cartridge and a free replacement warranty on the installation parts (such as cartridges screws nuts etc). The warranty period for bathroom products is 5 years, while the rest of the other products are 1 year upon delivery receipt.
To submit a faulty item claim please follow the steps below:
Contact Us with your MyDeal Order number, provide photos or video evidence displaying the fault and a detailed description of the problem.
IMPORTANT NOTES:
If there is a problem with the item, please contact us once you receive the package.
If the problem with a product is minor, we may provide simple repair instructions to customer, in order to solve the problem we will require the customer to conduct these repairs as a first step before any returns initiated.
If there is a problem of the product,we will provide prepaid label to customer, customer may choose refund or a replacement.
If there is no problem with the product, or for customer reasons (buy by mistake or change of mind), the customer needs to pay postage to return plus 15% of restocking fee of the product price.
Change of mind return is acceptable within 30 days upon delivery receipt.
Items that are not installed by a licensed plumber(or licensed electrician) will not be warranted.
We will not be liable for the cost of installation or removal of any item and the warranty will be voided if damage occurred during or after installation or a damaged or incorrect unit has been installed.
If product has marks, chips or imperfections, missing components or is not what was purchased, and is deemed unacceptable and/or has been damaged in transit, the product should not be installed.
Estimated Delivery Time Frame: 3-10business days
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This is useful to tidy up our kitchen.
Nov 29, 2021
very handy little shelf/set of drawers - very high quality and came boxed as shown - no need to put together.
Nov 17, 2021
Deep draws great to put all cling wrap and foil in to keep organised
Nov 10, 2021
quality is good
Nov 02, 2021
Excellent product. Very sturdy and fit into confined space nicely. Arrived within 10 days of ordering in this difficult time.
Nov 01, 2021
Excellent for under sink
Sep 24, 2021
I love these shelves. They are a great size and very solid. I originally ordered one and found it so good I ordered two more. The quality is great and definitely value for money. I have attempted to attach a photo of my under sink area, I hope it works.
Aug 13, 2021
I have a pantry shelf that’s an awkward height so I haven’t been able to stack things up. I was so excited the day this shelf came up on my screen! Overall, good quality - I took one star off because I noticed a few minor scratches on the sliding parts already when it arrived. It is also very sturdy once it is filled up. Love that it came with the little rubbery tubes to secure the shelf on surfaces.
Aug 11, 2021
Very functional in cupboard storage making great use of space
Aug 07, 2021
Great idea for kitchen cupboards, can fit more in and see everything without double-ups.. love them..
Aug 04, 2021