





Koala Mattress: Experience Unmatched Comfort and Support
The Koala Mattress is designed to cater to every sleeper's needs, thanks to its unique Kloudcell Foam Technology and Flippable Comfort Layer. This mattress offers a perfect balance of support and comfort, ensuring a restful night's sleep.
Responsive 3-Zone Support for Enhanced Pressure Relief
The durable 3-Zone Support base aligns with your shoulders, hips, and feet, providing targeted pressure relief. The Kloudcell topper instantly responds to movement, keeping you continuously supported and undisturbed throughout the night.
Sleep Cooler with Breathable TENCEL Lyocell Cover and Kloudcell
The Koala Mattress cover fabric is made with TENCEL Lyocell fibre, known for its exceptional moisture-wicking properties. This helps absorb and release moisture, promoting a cooler sleep environment. The open-cell structure of Kloudcell further enhances breathability, allowing your body to regulate temperature and fall asleep faster.
Flippable Kloudcell Comfort Layer for Customised Comfort
The double-sided Kloudcell comfort layer gives you the flexibility to choose between medium-firm and firm support. Simply unzip and flip the mattress to find your perfect comfort level. Both sides provide superior comfort and breathability, ensuring a restful and rejuvenating sleep experience.
Koala Mattress Features:
Invest in the Koala Mattress and experience a night of unparalleled comfort and support. Wake up feeling refreshed and ready to take on the day!
Orders are shipped from our distribution centre within 2-3 business days after full payment is received. We partner with trusted couriers, including Australia Post, Aramex, Allied Express, Toll, and Hunter Express, to ensure efficient and cost-effective delivery. Estimated delivery times vary by location: 3-5 business days for VIC, 4-8 business days for NSW, SA, and ACT, and 7-10 business days for QLD, NT, WA, and TAS. While we strive for timely delivery, exact arrival dates cannot be guaranteed.
If a parcel is undeliverable due to an inaccurate address, unsuccessful delivery attempt, or rejection by the receiver, additional fees may apply for re-delivery. In cases of delivery delays or undeliverable postcodes, our team will provide updates and solutions, including replacements or refunds where applicable. If you haven’t received your order within 10 business days, please contact our customer service team for assistance.
At Auzzi Store, we accept returns under certain conditions if you change your mind about a purchase. Please note the following:
1. The item must be returned within 14 days of receiving the order and in a resalable condition. This means it must be new, unused, unworn, unopened, and have all original packaging and tags intact, including any package seals that must remain unbroken.
2. If an item comes in sealed packages or boxes, we cannot accept change-of-mind returns if seals are damaged or broken.
3. You will be responsible for the cost and risk of returning the goods, including the cost of return shipping. You will not be eligible for a return if we do not receive the item.
4. We will only provide a refund when we receive the returned product which meets the abovementioned requirements.
5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.
Please note that we charge a 7% - 25% restocking fee if you change your mind about your purchase.
If you receive incorrect or faulty goods, please contact us to arrange a return delivery and a refund or exchange. Our quality control team inspects all deliveries to ensure they meet our exact quality standards, but we understand that mistakes can happen, and we will make it right for you.
Estimated Delivery Time Frame: 3-7 business days