Shipping Details

We ship all orders from our Sydney FIGUR warehouse within 24 hours. As soon as your order is on its way, we’ll send you tracking details so you can follow it right to your door.

Change of Mind Returns:

We want you to love your FIGUR shapewear. If you are not completely satisfied with your purchase, we are here to help.

We offer a 14-day change of mind policy on all full-priced items. If you would like to exchange or return your order, please contact us for return approval. Once your item is received and inspected, we will arrange an exchange or refund.

Please note:

Postage for change of mind returns is paid by the customer

Items must be returned in original condition, unworn, with tags and packaging included

We do not accept responsibility for returned items until they arrive at our warehouse, so tracked postage is recommended

Warranty Claims:

All FIGUR shapewear is made from premium materials. If there is an issue due to a manufacturing fault, please contact us to raise a warranty claim. We will review your request and work towards a resolution.