Specifications:

Warranty starts from Invoice Date

Domestic Use: 2 Year
Commercial Use: 2 Year
Warranty Method: Return to Sparky Direct

All Major Tech Meters sold through Sparky Direct are covered by the manufacturer’s warranty. If you believe your meter is faulty or defective, you may request an assessment under this warranty policy.

To initiate a warranty claim:

1. Return to Sparky Direct
   Ship the meter back to Sparky Direct along with:

   • A copy of your proof of purchase
   • A brief description of the issue
   • Your contact details

   Please ensure the unit is securely packaged to prevent damage in transit.

2. Forwarded for Assessment
   Upon receiving your meter, we will forward it to Major Tech’s authorised service centre for inspection, testing, and calibration.

Major Tech’s service lab will assess the returned unit to determine:

• Whether the fault is due to a manufacturer’s defect (covered under warranty), or
• If the issue is the result of user error or no fault is found.

• If approved under warranty: The product will be repaired or replaced at no cost to you.
• If not covered under warranty: The lab may offer repair services, which will be quoted and billed directly to you by the service provider.

As Major Tech’s service labs are independent providers, Sparky Direct cannot govern or guarantee turnaround times or any costs incurred for repairs outside of warranty coverage. Please allow up to 7-14 working days for the return of your product.