Shipping Details
Please allow up to 5 working days for dispatch. We expect orders to be delivered within 15 working days however this may be delayed due to circumstances outside of our control.
NOTE: This is a direct import product. The product will be shipped from overseas
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast
Returns Policy
Returning an item to us is really easy; just make sure your items are in their original condition. We recommend using a tracked service to preserve your rights through the return service. Therefore, we do provide a preferential rate for a tracked return to help to reduce your costs.
Please contact us for a return request and we will provide a label to get the item back to us. You will need your order number, which is detailed on your invoice, and the postcode that the order was shipped to. Goods can only be returned within 30 days of purchase and must be in the same condition they were delivered.
We aim to have all refunds/exchanges processed within 14 working days but you will be kept updated throughout the process. Once we receive the item, we will issue you with a refund or send you a replacement, depending on your instructions.
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