Buy Microsoft Surface Laptop 4 - 13.5" Ryzen 5 / 16GB / 256GB / Win10Home - Platinum

Microsoft Surface Laptop 4 - 13.5" Ryzen 5 / 16GB / 256GB / Win10Home - Platinum

Do it all with style, performance, and speed
Do it all with a perfect balance of sleek, ultra-thin design and more speed, now up to 70% faster - with significantly longer battery life than before.

Next-gen Performance
Featuring AMD Ryzen Microsoft Surface Edition processors for a smoother flow across browser tabs, and faster performance across programs and tasks.

In your choice of two sizes
Choose between the light, portable 13.5" or larger 15" that's perfect for multitasking.

Make it your own
Rich tone-on-tone colours in warm Alcantara material or cool metal finish.
Choose from new Ice Blue, plus Sanstone, matte Black, and Platinum.

Comfort and convenience
Power your creativity anywhere thanks to all-day battery life, Fast Charging, and exceptional typing comfort.

The best of Microsoft, all in one place
Power your creatvity, work seamlessly across devices with Microsoft 365, and get started right away with the Windows you know.

Dimensions
308 mm x 223 mm x 14.5 mm (12.1" x 8.8" x 0.57")

Display
Screen
13.5" PixelSense™ Display

Resolution
2256 x 1504 (201 PPI)

Aspect ratio
3:2
Surface Pen

Surface Pen* enabled

* Sold separately.

Touch
10 point multi-touch
Technical Specifications
Memory
16GB LPDDR4x RAM
Processor
AMD Ryzen™ 5 4680U Mobile Processor with Radeon™ Graphics Microsoft Surface® Edition (6 cores)

Security
TPM 2.0 chip for enterprise security and BitLocker support

Enterprise-grade protection with Windows Hello face sign-in

Storage
Removable solid-state drive (SSD): 256GB

*Hard drive is not user removable. Hard drive is only removable by skilled technician following Microsoft provided instructions.
**System software and updates use significant storage space. Available storage is subject to change based on system software updates and apps usage. 1 GB = 1 billion bytes. 1 TB = 1,000 GB. See Surface.com/Storage for more details.
Battery Life
Up to 19 hours of battery life (for typical device usage)

*Up to 19 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in February 2021 using preproduction software and preproduction 13.5" AMD™ RyzenTM 5 Microsoft Surface® Edition, 8GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilising Microsoft Word, PowerPoint, Excel and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage and other factors.

Graphics
AMD Radeon™ Graphics

Connections
1 x USB-C®
1 x USB-A
3.5 mm headphone jack
1 x Surface Connect port

Cameras, videos, and audio
Windows Hello face authentication camera (front-facing)
720p HD f2.0 camera (front-facing)
Dual far-field Studio Mics
Omnisonic Speakers with Dolby Atmos®*

*Requires Dolby Atmos® encoded content and audio.

Wireless
802.11ax compatible
Bluetooth® Wireless 5.0 technology

Software
Windows 10 Home 20H2
Microsoft 365 Family 30-day trial

Sensors
Ambient light sensor
Physical Specifications

What's in the box
Power Supply
Quick Start Guide
Safety and warranty documents

Exterior Casing
Aluminum

Buttons
Power and Volume buttons on keyboard
Colours

Platinum with Alcantara® material palm rest

Weight
1,265 g

Keyboard Layout
Activation: Moving keys
Layout: QWERTY, full row of function keys (F1 - F12)
Windows key and dedicated buttons for media controls, screen brightness
Backlight

Battery Capacities
Battery Capacity Nominal (WH) 47.4
Battery Capacity Min (WH) 45.8

Changing your mind / purchasing the wrong product by mistake

If you change your mind after making a purchase, or realise you have purchased the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy. (excludes special order items).

If there is not a suitable product that can be exchanged for your returned item you will be offered a refund to your account based on the value paid at the time of purchase.

to supply the correct product the incorrect product will first need to be returned to us;
we will need to be notified within 7 days of purchase / delivery;
the incorrect product supplied must be in a sealed / unopened condition.

The buyer is responsible for covering the return packing and shipping costs for a change of mind return.

Incorrectly supplied products

If you have been accidentally supplied the wrong product, F Digital can supply the correct product (where it is available) or issue a refund.

In order to supply the correct product, the incorrect product will first need to be returned to us. F Digital can arrange a return ticket to send the incorrect product back by courier.

In this scenario we will need to be notified ASAP and the incorrect product supplied must be in resalable / unused condition with original packaging and accessories.

Products damaged in transit

If your product has been damaged during transit to your delivery address an investigation will be conducted. Once the investigation has reached a conclusion and it is determined the product has been damaged in transit we will offer a refund.

Please contact us ASAP. We will then advise you to visit your nearest Australia Post Office so that they can investigate the damage. You will need to keep all packaging so that their team are able to make a fair assessment.

Products that are faulty within the warranty period

If your product is faulty or has stopped working as intended and is still within the warranty period specified when you purchased your product, F Digital will repair or or issue a refund.

In order to repair or issue a refund for your faulty product, it will need to be returned to us so we can test and confirm that it is faulty. For some products you may also be able to contact the manufacturer directly to arrange a repair / replacement.

Returns of this nature can be made any time within the warranty period and it is your responsibility to cover any costs of returning the product to us.

Testing fees and return freight

If you return a product to us that is not faulty, you may be liable for a testing fee and freight charges to return the product to you.

Returns may take approximately 4 weeks to arrive back with our returns team in NZ to process.

Restocking fees

In some special circumstances, we may agree (at our discretion) to accept a return of a product that is not faulty. In these situations there will be a handling fee equal to at least 20% of the purchased price. Delivery, service and assembly fees are not refunded at all.

Microsoft Surface Laptop 4 - 13.5" Ryzen 5 / 16GB / 256GB / Win10Home - Platinum

Microsoft Surface Laptop 4 - 13.5" Ryzen 5 / 16GB / 256GB / Win10Home - Platinum

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