Shipping Details

SHIPMENT AND DELIVERY  5-10 business days

a)    Any time stated by Integrity Health & Safety for delivery of Goods is an estimate only and Integrity Health & Safety will not be liable for any loss to the Purchaser as a result of any delay in delivery.

b)    The Purchaser must advise Integrity Health & Safety to what address delivery is to be made and Integrity Health & Safety shall deliver, or arrange delivery, of the Goods to the address so specified.

c)     Integrity Health & Safety may deliver the Goods by instalments.

d)    If the Purchaser refuses to accept delivery of any Goods, Integrity Health & Safety may charge the Purchaser for any additional costs incurred by Integrity Health & Safety as a result including, but not limited to, storage and transportation costs.

e)    While Integrity Health & Safety will use all reasonable endeavours to deliver the correct quantity of Goods ordered, Purchaser will be liable to pay for all Goods delivered where the quantity of the delivered Goods are at least 90% of all the Goods ordered.

f)      A delivery charge will apply to all deliveries.

g)    Services will be provided on the date or dates agreed between the Purchaser and Integrity Health & Safety unless Integrity Health & Safety notifies the Purchaser at least three business days in advance that an alternate date or dates are required.

a)    The Purchaser has two (2) Business Days from the date of delivery to inspect the Goods and advise Integrity Health & Safety, in writing, if the Goods delivered do not meet the Sales Invoice description or are otherwise defective or are not fit for purpose. (any damage reported outside this time frame will not impact your consumer law rights).
b)    In the absence of any such notice, and subject to any non excludable guarantees implied under the Australian Consumer Law, the Goods shall be deemed to have been delivered to and accepted by the Purchaser.
c)     Once the Purchaser has received the Services, subject to any non excludable guarantees implied under the Australian Consumer Law, the Services shall be deemed to have been delivered to and accepted by the Purchaser.

2 RETURNS
a)    Integrity Health & Safety will only accept the return of any Goods where it must do so pursuant to any applicable law (including the Australia Consumer Law) or it agrees to do so in writing, in its absolute discretion.
b)    Subject to any express requirement in the Australian Consumer Law, authorised returns must be freight prepaid by the Purchaser and will only be accepted if they are in a saleable condition, or at least the same condition they were in when Purchaser took delivery of the Goods, as determined by Integrity Health & Safety and, unless otherwise agreed with Integrity Health & Safety, returned within 14 days of delivery to the Purchaser.
c)     If Purchaser decides to return Goods because Purchaser incorrectly ordered the Goods or for any other reason not covered by Purchaser’s statutory rights, Purchaser may request Integrity Health & Safety in writing to accept the return of the Goods in exchange for other Goods or for an account credit which in either case will be subject to a restocking fee of 25% of the Sales Invoice value which may be waived or varied at Integrity Health & Safety’s sole discretion.
d)    Where Purchaser returns Goods whether or not in exchange for other Goods, Purchaser will be liable for all associated freight costs.
e)    Purchaser shall not carry out any remedial work to allegedly defective Goods without first obtaining the written consent of Integrity Health & Safety to do so.
f)      Returns do not apply to Services that have been provided subject to any express requirement in the Australian Consumer Law.

3 WARRANTY AND LIABILITY
a)    Integrity Health & Safety accepts no liability, other than any liability it must accept pursuant to the Australian Consumer Law or other applicable law, for any claim of any kind whatsoever, including without limitation for loss of profits or consequential or indirect loss, by the Purchaser or any other person arising out of or in connection with:

• (i) any conditions, warranties, descriptions, representations, conditions as to fitness or suitability for any purpose, tolerance to any conditions, merchantability or otherwise, whether express or implied by law, trade custom or otherwise; or
• (ii) any representations, warranties, conditions or agreement made by any agent or representative and Integrity Health & Safety expressly excludes all such conditions, warranties, representations, descriptions and agreements to the maximum extent permitted by law.

b)    Integrity Health & Safety’s liability shall not in any circumstances exceed the price paid by the Purchaser for the Goods or Services which have been purchased by the Purchaser.
c)    Without limiting the generality of clause 16(a), Integrity Health & Safety will not be liable for any:

• (i) defects or damage caused in whole or part by misuse, abuse, neglect, electrical or other overload, unsuitable lubricant, improper installation, repair, alteration, accident or otherwise;
• (ii) transportation, installation, removal, labour or other costs; or
• (iii) technical advice or assistance given or tendered by Integrity Health & Safety to the Purchaser in connection with the manufacture, construction or supply of Goods or Services.

d)    Nothing in these Terms excludes, restricts or modifies any condition, warranty or liability which is implied by the Australian Consumer Law or other applicable laws.
e)  Client-Managed Defibrillator Responsibility (LIFEPAK CR2 – 4G Cellular Model)

• Where a client has opted to self-manage the LIFEPAK CR2 4G cellular defibrillator supplied by Integrity Health & Safety, the client acknowledges that it is their sole responsibility to ensure the unit is correctly installed, maintained, and operating properly at all times. Integrity Health & Safety does not monitor, and is unable to remotely access, any defibrillators managed directly by the client. Accordingly, Integrity Health & Safety accepts no liability for any malfunction, inoperability, or non-compliance associated with client-managed devices.