Most coffee machines and grinders include a 12‑month parts & labour warranty, with Rocket and Eureka models covered for 2 years. An optional extra 12‑month warranty is available at an additional cost. Warranty claims are handled by Coffee‑A‑Roma’s authorised service technicians across Australia.
Exclusions: Cleaning, normal wear and tear (gaskets, portafilter handles, baskets, shower screens), user error, improper maintenance, power surges/failures, or damage from running elements dry. Shipping/travel costs are not covered.
Please Note:
Postage is paid by the customer
The product must be returned in the original packaging, accessories included
We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
Fees may apply
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