Shipping Policy
Additional shipping fees
Shipping information requirements for orders
Large item orders
Delivery issues
Holiday Season:
Please order by 21/12 for the best chance of delivery before Christmas.
Our warehouse is closed on 25/12- 01/01. Please allow additional days for delivery for orders placed during this period.
Product Warranty Period & Change of Mind Returns
If 30 days have passed, please note we do not accept change of mind returns of used products for full refunds or order cancellations. If a product issue is notified within the applicable warranty period, we can provide after-sales service.
Returns Policy
Accepted Items
Excluded Items
We do not offer change of mind returns on:
Refund Processing
Returns Process
Warranty
Estimated Delivery Time Frame: 2 - 7 days
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I am pleased this bamboo pillow very soft on the head , has a gentle feeling when you lay on it.I love that it is queen size. I needed to wash the cover as it has a bit of smell probably from packaging but overall it’s a great product. Value for money.
Jan 26, 2023
Great quality & fast delivery
Feb 15, 2022