Shipping Details

We offer free shipping on all domestic orders over $50. For orders under $50, a $7.99 urban/ $9.99 rural shipping fee will be applied at checkout.

At Nature's Basket Australia, we strive to get your orders to you as quickly and efficiently as possible. Orders to most locations in Australia are shipped Mon-Fri and are expected to arrive within 2-3 business days. For deliveries to rural areas, please allow an additional 1-2 days for delivery. Please note that delivery timeframes are calculated from the date the order is picked up by the courier, not from the time the order was placed. Once the order has left our facility, we have no control over the delivery time.

We do our best to ensure that your order is shipped in a timely manner, but please note that we are not responsible for any shipping delays caused by the carrier.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

For non-food products, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please include the receipt or proof of purchase with your return.

For food products including health supplements, please tell us what is the issue and the reason for your dissatisfaction. Your feedback is important to us, and we'll do our best to resolve the issue to your satisfaction.