Shipping Details
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-4 business days
Regional: 2-7 business days
Please note that delays may occur during peak holiday sales or due to natural disasters such as floods or hurricanes.
Please keep a track of your tracking number. If you are unavailable at the time of delivery re-delivery fees may apply.
Change of Mind Returns:
We want you to love your product so if you are not completely satisfied with your purchase let us know. Most products come with a 30 day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us for return approval. Once received and inspected, we will facilitate an agreed resolution.
Please Note:
- Postage is paid by the customer
- The product must be returned in the original packaging, accessories included
- We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
- Fees may apply
Warranty Claims:
Most of our products are supported by a 12 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us to raise a warranty claim.
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