Oasis Stainless Steel Double Wall Eco Cup Coffee Tea Reusable Thermal

Warranty Policy

Our goods come with warranties that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or a refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Under the ACL, your rights commence from the date you purchase the Product and continue for a ‘reasonable period’ from that date. What is a ‘reasonable period’ will depend upon all the relevant circumstances including the price of the product, the uses to which it has been put and the nature of the Product.

Please contact us for further information on how to claim Warranty for your product.

Returns Policy

All our products are of high quality. If you unfortunately receive a faulty item, please contact us within 30 days. We will arrange a replacement as soon as possible.

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