Shipping Details
We utilise Australia Post to deliver our products Australia wide.
I purchased the incorrect item
We understand that sometimes you can get things wrong, and that’s okay!
We accept returns within 30 days of your order receipt. Please use the below form to get in contact with us.
*initial shipping charge will not be refunded, and customer is responsible for returning the order to us via a trackable shipping method.
You sent me the incorrect item
Oh no, we’re really sorry, but don’t worry, we will make it right!
Please mention if you’d prefer a full refund, or the correct item sent out to you.
Use the below form to get in contact with us and we’ll come up with a solution together.
My product doesn't work as described OR My product is faulty
If your item isn’t working how we said it would, that’s on us.
Please mention if you’d prefer a full refund, or a replacement item sent out to you.
Use the below form to get in contact with us so we can work on a solution together.
I have changed my mind
No problem, things change!
Feel free to get in contact with us to sort out your return.
*initial shipping charge will not be refunded, and customer is responsible for returning the order to us via a trackable shipping method.
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