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Elka Australia Plush Toy - Eco Panda Bear 29cm
How to care for your Elka plush toy:
To clean product, use soft cloth, soap, and warm water to remove dirt then wipe with clean, moist cloth to remove soap. leave to dry then brush gently.
About:
Elka is an Australian company operating since 1978. Elka is a family-owned Australian soft toy wholesale business with a big heart. A business with integrity. A business built on ethical principles and a commitment to source the right toys at the right time. Elka is a business with a difference.
But the Elka difference goes beyond wholesaling toys. We aim for high ethical standards in our dealings with customers, suppliers, and our own staff. And we take every opportunity to reduce our impact on the environment, which includes filling our toys with clean, recycled PET product.
As each plush animal is hand-sewn there can be slight variations in plush appearance. The colour may vary slightly to that shown.
Shipping Information
All orders from Toys and Gifts are dispatched within 1 business day of your order being confirmed from Port Macquarie NSW.
Estimated Shipping Times
Please allow the following timeframes for delivery from the date of dispatch:
NSW, VIC, TAS, ACT, SA, Brisbane & surrounding suburbs:
Approximately 3–7 business days
WA, NT, Central & Northern QLD:
Up to 10 business days
Please note: These are estimates only and are not guaranteed delivery times. Delays may occur due to carrier or regional factors.
Change of Mind Returns
If you change your mind about a purchase, please contact us within 7 days of receiving your order.
Items must be unused, unopened, and in their original packaging.
Return shipping costs are the buyer’s responsibility, and any original shipping fees are non-refundable.
Damaged Items or Warranty Claims
All items are carefully packaged to ensure safe delivery.
If your item arrives damaged or has a fault, please contact us.
Include clear photos of the damaged item(s) and packaging.
We’ll assess the issue promptly and arrange a suitable resolution in line with ACCC policies.
Address Changes & Non-Collection of Orders
Please ensure all shipping information is entered correctly at checkout.
If incorrect details are provided and the item is returned to us, a Return to Sender fee will apply.
If you would like the item resent, an additional reshipping fee will also apply.
Once an order has been dispatched, we are unable to make any changes to the shipping details.
Toys and Gifts is not responsible for address errors made by the buyer.
If your parcel is not collected and is returned to us, a Return to Sender fee will be deducted from your refund.
GTIN: 9319362067783
Estimated Delivery Time Frame:2-7 Business Days
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Reference ID: 12610236
