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All parcels come with a tracking number and do not require a signature upon delivery, allowing them to be left in a safe place.
We partner with courier companies such as Australia Post, Aramex, Couriersplease.
Orders will be dispatched within 1-2 business days.
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-4 business days
Regional: 1-6 business days
Change of Mind Returns:
We want you to love your product so if you are not completely satisfied with your purchase let us know.
Most products come with a 30 day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us via your Account for return approval. Once received and inspected, we will facilitate an agreed resolution.
Please Note:
Postage is paid by the customer
The product must be returned in the original packaging, accessories included
We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
Fees may apply
Warranty Claims:
Most of our products are supported by a 12 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us to raise a warranty claim.
Estimated Delivery Time Frame: 3-10 business days
10% Coupon
10% Coupon
10% Coupon
I would not buy it again as it falls to pieces when left in the sun the straps rot from the sun & I have only used it twice it not worth the money very disappointed &the side bow from the sun as well not happy at all.
Mar 16, 2024
AAA+++ perfect for my dog thank you
Sep 08, 2023
Exactly like picture. Fast delivery
May 02, 2023
Not a fan of this item.Sides do not stay up when your pet is placed inside. Doesn't fir properly against car seat so was glad it only cost $14. I would not recommend on my personal needs for my dog.
Feb 14, 2023
Very good happy
Aug 15, 2021
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