Shipping Details

Delivery varies by location, please see the expected timeframe to receive your product below:

• Metro: 2-4 business days

• Regional: 2-8 business days

No delivery to PO Box addresses or Parcel Lockers.

If you are unavailable at the time of delivery re-delivery fees may apply.

Change of Mind Returns:

We want you to love your product so if you are not completely satisfied with your purchase let us know.

Most products come with a 14 day change of mind policy. If at any time within the first 14 days from purchase date you are not completely satisfied with your order, please contact us via your Account for return approval. Once received and inspected, we will facilitate an agreed resolution.

Please Note:

• Postage is paid by the customer

• The product must be returned in the original packaging, accessories included

• We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery

• Fees may apply

Warranty Claims:

Most of our products are supported by a 24 monthsWelcome to Petority, where we are dedicated to elevating the standard of pet care through our specialty cat litter products. As profes- sionals in the cat litter industry, we understand the unique needs of pet owners and have crafted products that prioritise both conve- nience and health. Our product lineup includes three premium options designed to meet the diverse requirements of modern pet families. warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us via your Account to raise a warranty claim.