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PREMIUM GRADE
REED DIFFUSER BASE.
"Unscented and ready to add your favorite scents"Our base is colourless liquid organic compound with a characteristic sweet odour. Non-Dangerous Goods according to the criteria of the Australian Dangerous Goods Code (ADG Code). It's soluble in water but readily biodegradable, it will not be persistent. The potential for bioaccumulation is low. It's not dangerous for the environment.
This product is GMO Free
You can now make your own diffuser fragrance oils at home with our easy to use base. Simply add your fav fragrance oil to the base, mix thoroughly and pour into your diffuser glassware.Important Notes:
Directions on how to use a reed diffuser and the refill
Remove the wood top or similar from your reed diffuser jar.
Carefully remove the cap from the refill bottle and pour the desired amount into your jar.
Place the wood top, etc. back onto your jar.
Put the reed sticks included in your pack into the jar.
Let the sticks absorb the oil, then flip them so that the saturated ends face upwards and the dry ends are submerged in the oil in the bottle.
Use caution when flipping the sticks. It is advised to use a paper towel for handling.
Before positioning your diffuser to its place, wipe the bottom of the bottle clean to avoid any damage to the surface. To avoid accidental unwanted marks on your surfaces and tables, we recommend placing your diffuser on a glass/ceramic tray, plate or coaster.
Place your diffuser in an area with good air circulation or near the door, alternatively in enclosed spaces. It could be used indoors in your bathroom, toilet, room, wardrobe, linen cupboard, car, smaller spaces at home or work. The fragrance will evaporate into the air.
Use caution when handling the diffuser.
Avoid prolonged contact with high temperatures.
By flipping the reeds you can control the intensity of the scent. For more fragrance, flip the sticks more often. The oil will evaporate faster.
If you find the fragrance to be too strong for your space, you can remove a few reeds and store them for future use. Less reeds produce less scent.
Handling and safety information on care and use of oils
* Do not swallow/ingest.
* Keep out of reach of children and pets.
* Do not use on skin - irritation may occur.
* Avoid contact with eyes.
* Care should be taken not to spill the liquid on any surface. Do not allow liquid to come into contact with textiles or finished surfaces. It may damage some surfaces if it comes into prolonged contact. If spillage occurs, wipe away residues and spills immediately with a damp cloth.
* Keep away from wood and plastic surfaces. Do not spill on painted or porous surfaces.
* Do not light the liquid.
* Keep out of direct sunlight and away from heat and open flame. Store in a cool, dark place.
SHIPPING AND DELIVERY
Gumdrop Australia proudly strives to effectively reduce costs for its valued clients wherever possible. Our postage free delivery is but one example.
Free Postage & Delivery Items
For all orders placed, where it indicates Free postage. Your order will be mailed or sent via regular delivery, by either Australia Post or a courier company that is partnered with our company.
Should you require an express service you will need to message us and pay the additional fee?
Handling Time
We usually require a one day turn around period, but in most cases, we can get orders out either same day or next day.
Undeliverable Packages
In the unlikely event that your parcel is returned to us, our customer service representative will contact you via email.
Inaccurate address
Your personal information could be collected while you visit our website, when you deal with us over the telephone, send us correspondence (could be by letter, fax or email), or when you have contact with us in person. No personal information will be collected by us without your consent. We consider that your consent is granted when you complete the fields necessary to facilitate a transaction through this website.
Unsuccessful Delivery Attempt
If no one is present when the order arrives and it is being delivered by Australia Post, a notification will be left in the mail box for you to pick up your parcel in your local Post Office. If your item is delivered by Toll IPEC and Allied Express, arrangement will be made in advance to ensure your item to arrive at your door at your convenience. A re-delivery cost will occur if you are not home at the arranged time.
Rejected by Receiver
If your item is a gift, please ensure the receiver knows about it to avoid parcel rejection. A re-delivery cost will occur if parcel should be resent.
The expected time delivery given by each courier is for reference only. Delivery might take longer than expected due to various reasons. If you do not receive your item within 10 business days, please contact our customer service representative.
RETURNS/REFUNDS
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at Please note that returns will need to be sent to the following address:
33 Corella Drive, Wallan, VIC, 3756, Australia
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not Australia, shipping your goods may take longer than expected.
You can always contact us for any return questions.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 3 day cooling off period.
Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us
Estimated Delivery Time Frame: 2-6 business days
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