Shipping Details
We want to ensure you have a seamless shopping experience, including reliable and efficient shipping.
We exclusively use Australia Post or Couriers Please for all our shipments. This trusted carrier ensures the safe and timely delivery of your Raga Bed and Bath products.
After you place the order, it will be shipped within the next 2 business days.
Please expect reasonable delays if you place your order on Weekends or on a Public Holiday
Standard Shipping
Please note that these timeframes are estimates, and actual delivery times may vary.
At this time, we only offer shipping within Australia. We do not support international shipping.
Upon placing an order, you will receive an email confirmation. Please ensure that your shipping address is accurate to avoid any delays or issues with your delivery.
At RAGA BED AND BATH your satisfaction is our priority, and we’ve outlined our simple and transparent Return and Exchange Policy to ensure your experience with us is as smooth as possible.
Timeframe for Returns and Exchanges
Feel free to start your return or exchange within 14 days of delivery.
Shipping Fees
We want you to shop with confidence! While shipping fees are non-refundable,
We are happy to pay shipping charges in case of faulty/defective/wrong products.
In all other cases, shipping charges to be paid by the customer.
Conditions for Returns and Exchanges
To ensure the best experience for all our customers, we are unable to accept returns or exchanges for items that have been used, damaged, or slept in.
Return of Sale Items and Bundles
Final Sale/Clearance items may be exchanged or eligible for store credit only.
If you’re returning items from a bundle, individual items can be exchanged for store credit. A refund is available if the entire bundle is returned in its original condition, including packaging and tags.
Refunds
Upon receipt of the product and successful quality check, we will promptly issue your refund. Please allow up to 10 business days for the refund to appear in your account.
Refunds will be issued through the original mode of payment exclusively.
Please note that we reserve the right to decline returns that do not meet our return policy criteria.
Exchanges
Upon receiving the items in their original condition and passing the quality check, we will swiftly process the exchange within 2 business days.
Please note that customers are responsible for covering the shipping fees for all exchange items.
Store Credit
Once we receive the items in their original condition and passes the quality check, we will process the store credit within 2 business days.
By using our services, you acknowledge that you have read, understood, and agreed to these Refund, Return and Exchange Policies.
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