Shipping Details
We utilise Australia Post to deliver our products Australia wide.
I purchased the incorrect item
We understand that sometimes you can get things wrong, and thatās okay!
We accept returns within 30 days of your order receipt. Please use the below form to get in contact with us.
*initial shipping charge will not be refunded, and customer is responsible for returning the order to us via a trackable shipping method.
You sent me the incorrect item
Oh no, weāre really sorry, but donāt worry, we will make it right!
Please mention if youād prefer a full refund, or the correct item sent out to you.
Use the below form to get in contact with us and weāll come up with a solution together.
My product doesn't work as described OR My product is faulty
If your item isnāt working how we said it would, thatās on us.
Please mention if youād prefer a full refund, or a replacement item sent out to you.
Use the below form to get in contact with us so we can work on a solution together.
I have changed my mind
No problem, things change!
Feel free to get in contact with us to sort out your return.
*initial shipping charge will not be refunded, and customer is responsible for returning the order to us via a trackable shipping method.