Shipping Details
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-4 business days
Regional: 1-6 business days No delivery to PO Box addresses or Parcel Lockers.
If you are unavailable at the time of delivery re-delivery fees may apply.
At MyITHub, we are committed to upholding your rights under the Australian Consumer Law (ACL). You may be entitled to a refund, replacement, or repair if a product you purchase does not meet certain consumer guarantees—such as being faulty, not as described, or unfit for its intended purpose.
In addition to these legal rights, MyITHub also offers a voluntary returns policy for change-of-mind purchases, subject to the following conditions:
The return request is submitted through the MyITHub website or via email within 14 days of the invoice date.
The product is returned in new, unused condition, and in its original, undamaged packaging.
The product has not decreased in price since the time of purchase.
The product was not sold on a “no returns” basis. Promotional or clearance items may be marked as non-returnable at MyITHub’s discretion.
The customer is considered by MyITHub, in its sole discretion, to be in good standing.
Please note that returns under this policy may be subject to a 20% restocking fee.
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