Shipping Details

• We typically dispatch our goods within 48 hours. From there, you can expect 2 - 8 business days Australia wide. Most capital cities can expect 1-2 day delivery times.

• NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)

• We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

Returns and Refunds

Please reach out if you have any concerns with the quality of your product and any return requests.

Please contact our customer service team with the product details, order number, and description of the issue.

Change of Mind

For change of mind, please reach out if you have any concerns

If the carton has been opened for health and hygiene reasons, these SKUs are non-returnable unless faulty or damaged

Damaged or Faulty Goods

Defected products are those that exhibit defects due to manufacturing faults or damage during transit. In the event you receive defective products, the following procedure applies:

• Notify us of any defect with the products, including a description of the issue and any supporting documentation (photos, etc.).

• Refunds are accepted when products have been damaged due to misuse, improper handling, or accidents after the product has been delivered.