Shipping Details

Delivery varies by location, please see the expected timeframe to receive your product below:

• Metro: 21 business days

• Regional: 21 business days

No delivery to PO Box addresses or Parcel Lockers.

If you are unavailable at the time of delivery re-delivery fees may apply.

Goods sold through Floati Pty Ltd come with a six (6) months manufacturer warranty on Immersa products, against defects from the date of delivery from us, however you may still be protected under consumer laws beyond the warranty period.

This warranty against defects does not apply to defects or damage caused by abnormal use, misuse, exposure to excessive heat, abuse or damage or defects caused by events that are out of the control of Floati Pty Ltd. If you discover a fault or manufacturing defect, please cease using the goods and contact us immediately, so that we may address the issue promptly.

We accept change of mind returns with 30 days from the date of purchase. Please contact the FLOATi team via email to arrange a return.

Item(s) must be returned in original, unopened, resaleable condition, as was originally delivered, including receipt of purchase.