Shipping Details

Delivery varies by location, please see the expected timeframe to receive your product below:

• Metro: 1-4 business days

• Regional: 1-6 business days

No delivery to PO Box addresses or Parcel Lockers.

If you are unavailable at the time of delivery re-delivery fees may apply.

Refund and Returns

Your satisfaction is our first priority at SFIDA. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 30 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.

Sale/Clearance items are not valid for return unless faulty.

Returns Process

To return an item, please send it to:

PO Box 166, Moreland VIC 3058

And also include the following information:

• Your Order number if known (appears on the top of the confirmation email)

• Your name and address

• A description of the item you are returning

• Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.